Dear Valued Clients,

We are writing with deep sympathy that our spring and summer tours have been cancelled due to the ongoing concerns of Coronavirus (COVID-19). Given the circumstances, we are offering a full refund to the students who were scheduled to travel with us.

However, due to the quarantine established by the government, our office is working from home for the foreseeable future. We will begin processing the refunds once we are safely able to return to our office in Chicago; you will be notified of the refund timeline once we are back in the office.

If you have not yet emailed for reimbursement, please send an email to financial@belousa.com with the name of the student being reimbursed. If you have already sent an email requesting your refund, please know that your request has been received.

Any fees associated with the reimbursement will be deducted from the refund. The refunds will be processed as follows:

- If you paid with PayPal: the refund will be issued directly through PayPal.
- If you paid with a check: please send an address to financial@belousa.com for a refund check to be sent or we can send a refund via International Wire Transfer. See below.
- If you paid with an International Wire Transfer: please send your account information to financial@belousa.com for payment to be processed through a wire transfer.

Thank you for your understanding and patience. We wish you all safety and health!